"Don't Ask, 'What Would I Do in Their Shoes?'—Ask, 'What Would *They* Do in Their Shoes?'"

How could Melissa Clark-Reynolds ONZM predict the pandemic collapse of seaports in the US? And Why is your board bad at strategy?—If you can answer these two questions, your firm would be much better off. (Premium)

"Don't Ask, 'What Would I Do in Their Shoes?'—Ask, 'What Would *They* Do in Their Shoes?'"
Melissa Clark-Reynolds ONZM